People
At WHSmith North America, Value our People is the core value at the heart of every decision we make. When our team members are empowered, appreciated, and supported, they bring their best selves to work every day. This commitment means we work to provide competitive benefits, prioritize work-life balance, and create growth opportunities. By valuing our people, we build a foundation for innovation, collaboration, and a company culture that is welcoming and rewarding.
Diversity, Equity, and Inclusion
At WHSmith North America, we believe a diverse and inclusive culture strengthens our company and fuels our success. Embracing varied perspectives and creating a space where every individual feels valued is essential to serving our customers effectively, driving meaningful results, and fostering accountability. We are committed to promoting equity and belonging in everything we do, ensuring our workplace reflects the communities we serve. By putting our people first, we support an environment where everyone can contribute and thrive. Our dedication to DEI directly aligns with our core values of Customer Focus, Drive for Results, Accountability, and Value for our People, making it a vital part of our company’s foundation and future growth
Learning and Development
Our commitment to growth extends to every member of our team. At WHSmith North America, we believe that learning is a lifelong journey and a vital part of personal and professional success. Through ongoing training, mentorship programs, and skill-building workshops, we empower our people to reach their full potential. We provide opportunities for career advancement, support certifications, and encourage cross-functional learning that enriches each team member’s expertise. By investing in learning and development, we create a culture that’s prepared for the future and driven by curiosity and capability.
Employee Engagement
At WHSmith North America, we understand that our team’s engagement is key to creating a thriving workplace. We actively seek feedback and ideas from our employees through regular surveys, focus groups, and open forums, ensuring everyone has a voice. By fostering open communication, collaboration, and a sense of belonging, we aim to create an environment where everyone feels connected to our mission and valued for their contributions. Engaged employees are at the heart of our success, driving innovation, providing exceptional customer service, and building a positive culture.
Health, Safety and Wellbeing
Ensuring a safe and healthy workplace is fundamental to our commitment to Value for Our People. At WHSmith North America, we uphold the highest standards of health and safety, providing training and resources to protect our team members and maintain a secure environment. From routine safety assessments to wellness initiatives, we actively support our employees’ physical and mental well-being. Creating a safe, supportive space for everyone is essential to helping our people thrive.